Your Information. Your Rights. Our Responsibilities.

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights

You have the right to:

  • Get a copy of your paper or electronic medical record
  • Correct your medical record if you believe it is inaccurate or incomplete
  • Request confidential communications (for example, to be contacted at a different address or phone number)
  • Ask us to limit what we use or share (we will comply unless a law requires sharing)
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice at any time
  • Choose someone to act for you (such as a healthcare proxy or legal guardian)
  • File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, contact us using the information listed above.

Your Choices

You have choices in the way we use and share information when it comes to:

  • Communicating with you about prescriptions, refill reminders, or alternative treatments
  • Sharing information with family, friends, or others involved in your care
  • Including your information in pharmacy communications or marketing materials

If you have a clear preference about how we share your information, please let us know.

Our Uses and Disclosures

We may use and share your information as we:

  • Fill your prescriptions and coordinate your care with your healthcare providers
  • Bill and receive payment from you or your insurance company
  • Operate our pharmacy, improve services, and ensure quality care
  • Comply with laws, such as reporting adverse drug events or recalls
  • Respond to legal requests, audits, or public health reporting
  • Work with law enforcement or respond to government requests as permitted by law

We will not use or share your information for marketing or the sale of information without your written authorization.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information (PHI).
  • We will promptly notify you if a breach occurs that may have compromised your information.
  • We must follow the duties and privacy practices described in this notice.
  • We will not use or share your information other than as described here unless you give us written permission.

Changes to This Notice

We may change the terms of this Notice at any time, and the updated Notice will apply to all current and future information we maintain. The new Notice will be available on our website and in our pharmacy upon request.

Questions or Complaints

If you have any questions about this Notice or believe your privacy rights have been violated, you may contact our Privacy Office in writing at:

At Home Meds Pharmacy and Wellness
7902 West Broadway St, Suite 110, Pearland, TX 77081
Toll-Free: 844-282-7389

You may also file a complaint directly with the U.S. Department of Health and Human

Services, Office for Civil Rights by visiting
https://www.hhs.gov/ocr/privacy/hipaa/complaints/ or by calling 1-800-368-1019.

At Home Meds Pharmacy and Wellness will not retaliate against you for filing a complaint.